28 Apr'24
29 Apr'24
1 room, 2 guests
Club Mahindra Hatgad
Maharashtra | Sun, 28 Apr - Mon, 29 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
(260 reviews)
Swimming Pool
Concierge desk
Airport shuttle service
Room service
Air conditioning
Housekeeping services
Check-in: After 02:00 PM, Check-out: 12:00 PM
Unmarried couples NOT allowed
Guests below 18 years of age NOT allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
(260 reviews)
5
134
4
71
3
38
2
7
1
10
Location
Rooms
Service
Value
Hygiene
·
Keith11221 on Apr 21, 2024
The pool is for kids only, adults can't enjoy the pool. Food is over priced and the quantity is not much for alacart. No in hous laundry. No laundry bags provided. Wi-Fi is not fast and the only service provider is BSNL and Jio. Nothing much to look around.
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jiten50 on Mar 24, 2024
Overall it wasn’t that bad , expect for the bad Gastro infection which happened to 3 out of 6 of us, coupled with the insensitive attitude of club Mahindra, when the same was highlighted to them on email and their internal feedback. We had all our meals at the resort in buffet .Had to spend over 5000 for my family members treatment from Hinduja hospital for which papers I am attaching . Club Mahindra having developed a leadership position in the time share industry has become puffed up with false pride and insensitivity, towards its loyal customers which may eventually be the reason of its downward slide. Our holiday in Saputara was from end Feb to early March 24 and I highlighted this issue in the resort for which a doctor was sent but later after check out , they did not even care to get back on the issue of reaching its logistic end. Even the checkout was unpleasant having to wait for above an hour and half just for bag pick up from room till car which further aggravated the ill health of my relatives. Worst is that, even after a passage of over 3 weeks, they don’t have the courtesy to apologise for the incident or atleast let us know what did they do about my complain . I would swear by club Mahindra till now but alas not anymore with the current insensitivity displayed in the I don’t care attitude by them. Please be careful of having meals at the resort
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Adventure16807415190 on Mar 16, 2024
Great Team ... Mr Mahipal really was a great help.... He gave us the best room . Saubojit was also great help . Rest it was great stay good staff overall . The entertainment was also great with gala dinner . Hoping to visit during rains ...house keeping staff also very efficient.
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Vishal J on Mar 03, 2024
Excellent resort and Staff and food. Special thanks to Mr. Mahipal and Saubjit and Lisa and Puja. Rooms were very clean. A must visit. Looking forward to visit again. The evening programs are good. Looking forward to visit again. Weather is great.
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ASWATH-Singaraju on Jan 16, 2024
This was our first holiday in 2024, after a 6 hour long drive from Mumbai, the check in was quick, room that was allotted is spacious and good (of-course its is a very small as compared to other CMRL properties) . Parking: They hardly have any parking space, the vehicles are parked on the slope from gate to the reception point. Later we found there is an open plot infront of the main gate outside along the highway, (I wouldn't be parking my car there) Food: was delicious, however as usual very expensive. Activities: The Hatgad trek which we took was a good experience, in the evening tried to test my old cricketing skills, I was simply told that it is chargeable.. CMRL must be kidding. Looks like they wan to earn every single penny from guests for running the properties. We had a very good presence in Tungi Lonavala and here it is chargeable.. Come on CM-Hatgad wake up. Staff: Regular Hospitality and guest engagement is missing, Entire staff seems to be working mechanically, needs proper training in this aspect. The regular CMRL essence is completely missing.
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